VelonSocks
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Need custom soccer socks, fan merch, or rush delivery for the USA, Canada and Mexico 2026 World Cup season?
VelonSocks
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Your satisfaction is our priority - quality guarantee on all wholesale orders
Full refund or replacement for manufacturing defects
Returns accepted within 30 days of delivery
Contact us before returning any products
We accept returns for the following reasons:
Manufacturing Defects
Products with stitching errors, material flaws, or quality issues
Incorrect Items
Wrong products, sizes, or colors shipped due to our error
Damaged in Transit
Products damaged during shipping (must be reported within 48 hours)
Significant Quality Issues
Products that do not meet agreed specifications or quality standards
The following items cannot be returned:
Custom/Personalized Orders
Products with custom logos, designs, or specifications (unless defective)
Used or Worn Products
Items that have been used, washed, or show signs of wear
Clearance/Sale Items
Products purchased at discounted or clearance prices (unless defective)
Orders After 30 Days
Returns requested more than 30 days after delivery
To initiate a return, follow these steps:
Approved returns will be refunded via:
Shipping costs are non-refundable unless the return is due to our error or product defect.
We stand behind the quality of our products. All socks undergo rigorous quality control before shipping. If you receive defective products, we will replace them or provide a full refund at no cost to you. Your satisfaction is our top priority, and we're committed to resolving any issues quickly and fairly.
Contact our customer service team to initiate a return or discuss any quality concerns.
Contact Customer Service